Does gott7 sell or share my data with advertisers?

No, absolutely not. gott7 does not sell, rent, or trade player personal data to any advertiser, marketing company, or third party for commercial purposes. This is a core principle we have never compromised on. Your data is only shared under very limited circumstances as described in Section 3 of our Privacy Policy — primarily with service providers who assist us in operating the platform (such as payment gateways) and with authorities when required by law.

How long does gott7 retain my personal data after I close my account?

Data retention periods depend on the type of data. Financial and transaction records are retained for 5 years after account closure, in accordance with applicable financial compliance legislation in Malaysia. Personal profile data is typically deleted or anonymised within 90 days of account closure. Older game session data (exceeding 2 years) may be anonymised and retained only in aggregated form for analytical purposes. If you would like to know exactly what data we hold about you at any time, submit a data access request to privacy@gott7.asia.

How does gott7 protect my e-wallet account details, such as Touch 'n Go?

Your e-wallet account details are processed through a secure payment gateway with industry-standard security certification. gott7 does not store your full e-wallet account details on our servers — we only retain an encrypted token that allows your payment method to be identified for future transactions. This means that even in the unlikely event our systems are accessed without authorisation, attackers would not be able to use this token to access your e-wallet account directly.

Can I request gott7 to delete all my data?

Yes, you may request the deletion of your personal data. Such requests are subject to certain important legal limitations: gott7 is legally required to retain financial and transaction records for a minimum of 5 years in accordance with compliance requirements. However, data not subject to these legal retention requirements can be deleted upon your request. Submit your data deletion request to privacy@gott7.asia, specifying the exact data you wish to have removed, and we will clearly advise you on what can and cannot be deleted, along with the reasons.

What should I do if I suspect my gott7 account has been accessed without authorisation?

Your first step is to contact the gott7 support team immediately via live chat or email at support@gott7.asia. Let them know that you suspect unauthorised access to your account. Our team will secure your account right away — including locking all active sessions and resetting your password if necessary. We will then review your account activity logs with you to identify any suspicious activity. If unauthorised transactions are found, the case will be investigated and appropriate action taken in accordance with gott7's player protection procedures.

gott7 | Privacy Policy and Player Data Protection

Full Document

Gott7 Full Privacy Policy

This Privacy Policy describes gott7's data collection, use, and protection practices that apply to all users of the gott7 platform, including registered players, website visitors, and anyone who interacts with our services through any channel. By registering for or using the gott7 platform, you agree to the practices described in this Privacy Policy.

1Information We Collect

Gott7 collects your personal data through several means, each with a clear and legitimate purpose. The following are the categories of information we may collect:

Data Category	Examples of Information	How It's Collected
Identity Data	Full name, date of birth, identification number, phone number, email address	Account registration, identity verification
Financial Data	E-wallet account numbers (TnG, GrabPay, Boost, ShopeePay), bank account numbers, deposit & withdrawal history in MYR	Deposit and withdrawal transactions
Game Data	Betting history, games played (slots, baccarat, blackjack, football), wins and losses	Activity on the gott7 platform
Technical Data	IP address, device type, operating system, web browser, login time	Automatically during platform use
Communication Data	Live chat transcripts, customer support emails, inquiries, and complaints	Interactions with the gott7 support team

gott7 only collects data that is genuinely necessary for the stated purpose. We do not collect sensitive personal information such as medical details, religion, or political views, except in very limited circumstances and with your explicit consent.

2How We Use Your Data

Information collected by gott7 is used for the following purposes only:

Account Management: Creating and maintaining your gott7 account, verifying your identity at login, and processing account-related requests such as password resets or profile updates.
Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as handling withdrawals to your registered payment method in Malaysian Ringgit (RM) securely and accurately.
Gaming Services Provision: Enables you to play slots, baccarat, blackjack, football, badminton, cricket, e-sports, jackpot, and all other games on the gott7 platform, as well as keeping a record of your gameplay for your reference.
Customer Support: Handling inquiries, complaints, and support requests submitted via live chat, email, or WhatsApp. Records of these communications help us deliver more consistent and effective service.
Compliance & Security: To meet applicable legal and regulatory obligations, detect and prevent fraud, money laundering, and platform abuse, and to safeguard the security of the gott7 player community.
Platform Enhancements: Analysing usage patterns on an aggregate (not individual) basis to understand the needs of Malaysian players and make improvements to the gott7 platform's interface, performance, and features.
Promotional Communications (with your consent): Sending information about bonuses, promotions, new game titles, and exclusive offers — only to players who have given consent to receive such communications.

Important: gott7 does not use your data to make automated decisions that materially affect you without human review. Any significant decisions relating to your account — such as suspension or closure — involve a review by our compliance team.

3Sharing Data with Third Parties

Gott7 takes a highly restricted and responsible approach to sharing player data with third parties. Your data is only shared in the following circumstances:

Payment Service Providers: To process deposits and withdrawals, the necessary transaction information must be shared with payment gateways such as Touch 'n Go, GrabPay, DuitNow, and FPX processors to complete the transactions. These providers are bound by strict data protection agreements and receive only the minimum information required to process the relevant transaction.
Game Providers: Slot and game providers such as Pragmatic Play, PGSoft, and NetEnt may receive game session data necessary to run the games. This data does not contain personally identifiable information that would directly identify you to the provider.
Legal Requirements: gott7 will disclose personal information to the relevant authorities if required to do so by law, court order, or a valid directive from a regulatory body. In such circumstances, we will disclose only the information that is required and nothing more.
Fraud Prevention: gott7 may share information with industry fraud prevention bodies or other platforms in cases involving suspected fraudulent activity, in order to protect the broader player community.
Business Transfer: In the event of a merger, acquisition, or business asset transfer, player data may be transferred to the successor entity as part of the business assets. Players will be notified in advance of any such transfer, and the right to object will be respected.

gott7 has never sold, rented, or traded player personal data to advertisers, marketing companies, or any third party for commercial purposes. This is a core principle we will never compromise on.

4Security & Data Storage

Protecting your data from unauthorized access, leaks, and misuse is a core technical priority at gott7. The following security measures are in place:

Stored Data Encryption: All personal and financial data stored in gott7's systems is encrypted with AES-256. Even if an attacker were to gain physical access to our storage systems, the stored data would be meaningless without the separate encryption key.
Data Encryption in Transit: All communications between your device and gott7's servers are protected by TLS 1.3 (Transport Layer Security) protocol. This ensures that your login credentials, payment details, and other sensitive data cannot be intercepted during transmission.
Internal Access Controls: Access to player personal data within gott7's internal systems is restricted solely to staff who genuinely require it to perform their duties. All access is recorded in audit logs that are stored securely.
Continuous Monitoring: gott7's systems are continuously monitored for suspicious activity, intrusion attempts, and patterns that may indicate a potential data breach. Our cybersecurity team responds to alerts in real time.
Data Retention Period: gott7 retains your personal data for as long as your account remains active and for a defined period following account closure in accordance with legal requirements (typically 5 years for financial records). Data that is no longer required is securely deleted or anonymised.
Data Breach Response: In the event of a data breach that may affect your personal information, gott7 is committed to notifying you within 72 hours of becoming aware of the breach, along with the steps being taken to address the situation.

5Cookies & Tracking Technologies

Gott7 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an overview of the cookies we use:

Essential Cookies: These cookies are essential for the gott7 platform to function properly. They store your login session, language preference, and other basic settings. Without them, you will not be able to use the platform effectively. Essential cookies cannot be disabled.
Performance Cookies: These cookies help us understand how Malaysian players use the platform — which pages are visited most often, where players spend more time, and where they encounter difficulties. This information is collected in aggregate and without individual identification, and is used solely to improve the performance of the gott7 platform.
Functional Cookies: These cookies store your preferences within the gott7 platform — such as your last bet size settings, your favourite games, or display preferences. They improve usability but are not required for core functionality.
Cookie Controls: You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the gott7 platform.

gott7 does not use cookies to track your activity outside the gott7 platform or for third-party behavioral advertising. Any tracking we carry out is limited strictly to activity within our own platform.

6Your Rights as a User

As a gott7 player in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and gott7's policy:

Right of Access

You have the right to request a copy of all personal data that gott7 holds about you. Requests will be processed within 14 business days and provided at no cost.

Right to Rectification

If you find that the personal data gott7 holds about you is inaccurate or out of date, you have the right to request a correction. Updates will be carried out within 7 business days.

Right to Erasure

You may request the deletion of your personal data. Such requests are subject to legal record-keeping obligations that may require us to retain certain data for a specified period.

Right to Object

You have the right to object to the processing of your data for marketing purposes at any time. Requests will be actioned within 24 hours at no cost or penalty.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform if needed.

Right to Restrict Processing

In certain circumstances, you may request that gott7 restrict how we process your data while a dispute or correction request is being handled.

To exercise any of the rights above, contact the gott7 privacy team by email at privacy@gott7.asia or via live chat on the platform. Please include your account number and a brief description of your request. We will provide an initial response within 2 business days.

7Children's Data

The gott7 platform is FOR INDIVIDUALS AGED 18 AND ABOVE ONLY, with no exceptions. gott7 does not knowingly collect, store, or process the personal data of any individual under the age of 18.

Age Verification: gott7 implements age verification procedures during account registration. Applicants who cannot verify that they are 18 years of age or older will not be permitted to register an account.
If Underage Data Is Discovered: If gott7 discovers that we have inadvertently collected personal data from anyone under the age of 18, we will take immediate steps to delete that data, close the account in question, and notify the parent or guardian where they are known to us.
Parental Responsibility: Parents and guardians are encouraged to monitor their children's online activity. If you believe a minor has registered a gott7 account, please contact us immediately at support@gott7.asia for prompt action.

Warning: Online gambling by individuals under the age of 18 is strictly prohibited. gott7 takes the protection of minors seriously and cooperates fully with the relevant authorities in any case involving underage access to the platform.

8Privacy Policy Amendments

Gott7 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy:

Advance Notice: You will be notified via email and in-platform notification on gott7 at least 14 days before the changes take effect. This gives you sufficient time to review the changes before they apply to you.
Effective Date: Every version of this Privacy Policy carries a clear "Last updated" date at the top of the page. The version available on this page is the one currently in effect.
Your Rights: If you are dissatisfied with any changes to the Privacy Policy, you have the right to close your gott7 account. All valid balances will be returned to you in accordance with the standard withdrawal procedure before the account is closed.
Minor Changes: Corrections to spelling, reformatting, or clarifications that do not alter the substantive meaning of the policy are not considered material changes and may be made without prior notice.

9Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how gott7 handles your personal data, please reach out to us through the following channels:

Privacy Email: privacy@gott7.asia — for all personal data enquiries and requests, including data access, correction, or deletion requests. Response within 2 business days.
General Customer Support: support@gott7.asia or via live chat on the gott7 platform, available 24 hours a day, 7 days a week, including public holidays. Our agents communicate in both Bahasa Malaysia and English.
Formal Complaint: If you are not satisfied with how we have handled your personal data and the issue cannot be resolved through our standard support channels, you may lodge a formal complaint with the Department of Personal Data Protection Malaysia under the Personal Data Protection Act 2010.

All privacy-related communications are handled in strict confidence and processed in accordance with established procedures. gott7 is committed to resolving all privacy enquiries transparently, promptly, and with full respect for your rights as a player.

Player Guide

Data Privacy at gott7: What You Need to Know

In today's digital world, most of us have grown accustomed to clicking "Agree and continue" without actually reading what's in a platform's privacy policy. We understand why — lengthy, technical documents packed with legal language are hardly inviting reads. That's why gott7 is committed to making our Privacy Policy as clear and straightforward as possible in plain, natural English.

That said, there are aspects of gott7's data privacy policy that every Malaysian player genuinely needs to understand — not as a formality, but because they directly affect how your data is protected and how much control you have over your personal information.

Why Does gott7 Need Your Data?

A fair question. The short answer: running a safe and responsible online casino requires certain information that cannot be avoided. To allow you to deposit via Touch 'n Go eWallet or withdraw winnings to your Maybank2u account, our system needs those account details. To verify that you are 18 or older as required by law, we need your date of birth. And to let you log in to your account from any device, our system stores secure authentication credentials.

What gott7 does not need — and will not collect — is any data beyond what these purposes require. We have no need to know where you work. We have no need to know your political views. We do not collect information about your family. The principle of "minimum necessary data" is at the core of how we approach player privacy.

Payment Data: The Most Sensitive, The Most Protected

Among all the data gott7 processes, payment information is the most sensitive and receives the highest level of protection. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the transaction is processed through a payment gateway that holds strict security certifications. gott7 does not store your full bank card number or complete e-wallet account details on our servers — we only retain the information needed to identify your payment method for future transactions, and even that is fully encrypted.

The same principle applies to your winnings withdrawals. When you request a withdrawal to your Touch 'n Go account or via DuitNow to your bank account, funds are transferred directly to an account in your name without passing through any unnecessary intermediaries. This is not only safer from a privacy standpoint, but also ensures a faster and more reliable withdrawal process.

Game Records: For Your Protection

Gott7 keeps a complete record of all gaming activity in your account — every slot spin, every hand of baccarat or blackjack, every EPL or Malaysia Super League football bet, every win and every loss. You may wonder why this data needs to be stored.

There are two reasons. First, these records exist to protect you. If a dispute arises over a win or a bet, they serve as irrefutable proof of what actually happened. Without them, you would have no way to substantiate your claim should a technical issue occur. Second, your gaming activity records allow both you and the gott7 support team to monitor your playing patterns for responsible gambling purposes — including detecting whether your behaviour shows warning signs associated with problem gambling.

Account Security: A Shared Responsibility

While gott7 invests heavily in security infrastructure, the safety of your data also depends on your own actions. A weak or shared password is the single biggest security risk that gott7 cannot fully protect against on our end. We recommend using a strong password — at least 12 characters combining uppercase letters, lowercase letters, numbers, and symbols — and avoiding reusing the same password for your gott7 account and other accounts such as online banking or email.

Gott7 will never ask for your password through any external channel — email, WhatsApp, SMS, or phone. If you receive any communication claiming to be from gott7 and asking for your password, it is a scam. Report it to our support team immediately and never disclose your password to anyone.

Exercising Your Privacy Rights

Many gott7 players are unaware that they have real legal rights over their personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). These rights are not just promises on paper — they are rights you can exercise and that gott7 is obligated to respect.

The right most frequently exercised by gott7 players is the right of access — a request for a copy of all data we hold about them. This is a great way to ensure your information is accurate and up to date. Such requests can be submitted by email to privacy@gott7.asia and will be processed within 14 business days, free of charge.

Privacy Policy gott7 — Personal Data Protection for Malaysian Players

Gott7's 6 Privacy Commitments to Malaysian Players

Bank-Grade Encryption

Your Data Is Never Sold

Your Data, Your Control

Secure SSL Connection

Marketing Communication Preferences

Malaysian Legal Compliance